Shipping Policy

At Sami Crystal Toys, we are committed to delivering your orders safely and on time.

Order Processing

• Orders are usually processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an order confirmation after placing your order.

Delivery Time

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

• Delivery times may vary depending on the location, weather, holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, we may provide tracking information so you can follow your package.

Incorrect Address

Please make sure your shipping address and contact information are correct before placing your order. Sami Crystal Toys is not responsible for delays or additional charges caused by an incorrect or incomplete address.

Delayed or Missing Orders

If your order has not arrived within the expected delivery time, please contact us with your order number. We will help you check the status of your shipment.

Damaged Package

If your package arrives damaged, please contact us as soon as possible and provide photos of the package and product so we can assist you.

Contact Us

If you have any questions about shipping, please contact us through our store's contact page or customer support.

Sami Crystal Toys
More Fun, More Smiles!